Review topics: ["volume","texture","body","smells","hair","use","spray","curls","waves","humidity","brand"].
Reviews
poor customer service
"i accidentally ordered the wrong product. Canceled my order w/in 10seconds of pressing buy. Their system refused to allow me to cancel. I had 4 (FOUR) interactions with their customer service dept - email only - no text, no phone. All FOUR were with AI - never had an interaction w a human. I dont acare about the quality of the product. Their business practices and disrespect for their customer is reason enough never to buy/use an IGK product."
— Nancie F. (1/5)
Love it!
"I have natural curly hair and I can literally get up and go with this product! Just spray and squeeze! Perfect for those hectic mornings and I don’t have time to wash my hair"
— Candice M. (5/5)
Product amazing Customer service disappointing.
"I love this product. I have been buying it fr years. When I ordered a few weeks ago there was a buy 2 get one free sale. I bought two and thought the third would be added to my bag. It was not, I was confused when I paid at check out. When I contacted customer service, they told me I didn't purchase the "bundle" Ok, my mistake but it was unclear that I was supposed to click on the small buy 2 get one free note. I absolutely would have done that but it wasn't clear. I thought that customer service would honor that I had bought two and send me the third for free. They did not. They pretty much said,. whoops, too bad, pay attention next time. Honestly, I will buy it from my local business before I use your site again. They could have done so much better, sent me the free one. I felt like I was communicating with a 12 year old."
— Susan H. (1/5)
"Great product!"
— Jacqueline (5/5)
Best Texturizing Spray
"I have soft frizzy hair, and this is the only texturizing spray I have used that holds my styled curls, combatting the high humidity where I live in the south. I use more during the summer months and can use less during the winter when there is less humidity. I sometimes don’t even need hairspray or a setting spray with this product. I have been using it for years and would be devastated if IGK ever stopped making it. I curl my hair and then spray Beach Club all over to set the curls, and then I lightly brush through the curls after a few minutes. Then spray a little more to define piecey curls. The bottle lasts me a long time. Go for it if you are thinking of trying it!"
— IGKFan (5/5)
Best beach hair
"Best texture, best waves, best volume, best beach hair."
— Josie (5/5)
Never received product no help from customer service.
"Have still not received my product after ordering on Dec 10th. Have reached out to customer service and told to continue to wait although according to tracking package has not moved. Customer service is very poor and I have cancelled my subscription."
— Megan B. (5/5)
Didn’t receive my order
"I never received my order."
— Kim H. (1/5)
It did not work.
"I did exactly what they explained to you to do on the can. I sprayed each section of hair from my scalp to the end of my hair. I twirled them around and kept them twirled and then sprayed them again. It took me a long time because I have a lot of hair. My hair is thick. I did not have one curl. It’s sort of fluffed out a little bit, but there is no curl at all, which is what I wanted. I am very unhappy with this product. I’m really sad. It didn’t work."
— Dara J. (1/5)
"Love it"
— Joy (5/5)